Shipping policy
SHIPPING POLICY
Thank you for shopping with Noelle Glow. Please review our shipping policy before placing your order.
ORDER PROCESSING
Once your order is placed, it will be processed and prepared for shipment. Processing times may vary depending on order volume, product availability, weekends, holidays, and other circumstances.
SHIPPING & DELIVERY
Delivery times may vary depending on the destination, shipping carrier, product availability, and other factors outside of our direct control.
Estimated delivery information, when available, may be provided during checkout or after your order has been processed.
Please note that estimated delivery dates are estimates and are not guaranteed.
TRACKING INFORMATION
When tracking information is available, it will be provided after your order has been shipped. Please allow some time for tracking information to update after receiving your tracking number.
SHIPPING DELAYS
Delays may occasionally occur due to carrier issues, severe weather, holidays, customs processing, high shipping volumes, or other circumstances outside of our control.
Noelle Glow is not responsible for delays caused by shipping carriers or circumstances outside of our reasonable control. However, if you experience a significant delay with your order, please contact us by email so we can assist you.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
If an order cannot be delivered because incorrect or incomplete shipping information was provided, additional shipping charges may apply if the order needs to be reshipped.
LOST OR DAMAGED ORDERS
If your order arrives damaged or you believe your package has been lost in transit, please contact us by email as soon as possible. We will review the situation and work with you to determine an appropriate solution.
INTERNATIONAL ORDERS
International orders, when available, may be subject to customs processing, import duties, taxes, or other fees imposed by the destination country. Any applicable charges may be the responsibility of the customer unless otherwise stated at checkout.
CONTACT US
If you have any questions about shipping or your order, please contact Noelle Glow using the email address provided on our website.